Privacy policy

Our Commitment to your data

We, Culaccino Limited ("Culaccino"), respect the right to privacy of every individual who visits our site, mobile site or apps ("Digital Channels"), or who otherwise receives services from us or who participates in activities connected with Culaccino.

Mailing Lists

As part of the registration process for our Loyalty Scheme or for Marketing Offers, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

The information that you gave us for participation in our Loyalty Scheme is recorded in store on the Point of Sale device. It is accessible by Store Staff and by authorised Administrators via a secure backend system.

Use of Third Party Providers


We use a third-party provider, MailChimp, to deliver our newsletter or periodical marketing information. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve communication with our customers. For more information, see MailChimp’s privacy notice please . You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.